Funnel Leasing
Virtual leasing assistant for multifamily that handles prospect communication across email, chat, SMS, and voice. Reportedly drives 46% tour conversion rates vs. 19% without AI.
Last reviewed 6/2/26
How Funnel Leasing uses AI[1][2][3]
Funnel's virtual leasing assistant uses a large language model plus machine learning and natural language processing to engage prospects across email, chat, SMS, and voice, answering questions conversationally and scheduling tours around the clock.
- • Multichannel prospect engagement across email, chat, SMS, and voice
- • LLM-generated conversational answers to renter questions, not scripted replies
- • Generative co-pilot suggesting agent responses inside the CRM
- • Automatic call transcription and summaries for escalations
- • Renter preferences captured to a single guest card during conversations
- • Kane Realty reports 46% tour conversion for AI-handled prospects versus 19% for non-AI handled (Jan to Apr 2025)
AI type: LLM
What it helps you do
Built for
Key numbers
- • AI virtual leasing agent saves 10+ hrs/week per team
- • 33% tour-to-lease conversion lift
- • 66% of tours booked automatically
- • $32M Series B2 (Oct 2023)
Credibility
- Founders & team
- Founded 2011 by Caren Maio, Matt Raoul, and Mike O'Toole. Current CEO: Tyler Christiansen.
- Customers
- QuadReal (~10,000 units), Redstone (35,000 units), Cortland, Camden Property Trust
- Investors
- RET Ventures (led Series B2), Trinity Ventures, Techstars, Camden Property Trust, Wilshire Lane Capital. $141M total raised.
- Reviews
- G2 5/5
- Case Studies
- QuadReal: 33% increase in tour-to-lease conversion, 66% of tours booked automatically via AI.
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