Knock CRM
Performance management CRM for multifamily leasing teams with an AI leasing agent that handles prospect communication across all channels.
Last reviewed 6/2/26
How Knock CRM uses AI[1][2][3]
Knock's AI Leasing Agent, built on RealPage's Lumina agentic AI, manages the full leasing journey across chat, text, email, and voice, then hands conversations to a human agent when needed.
- • Conversational AI across chat, text, email, and voice
- • Resolves up to 86% of inquiries without staff, RealPage reports
- • Improves tour conversion up to 30% via automated follow-ups, RealPage reports
- • Pulls live pricing and availability from the connected PMS
- • Hands off to a leasing agent when human help is needed
- • Integrates Hyly.AI for email, SMS, and tour-scheduling automation
AI type: Conversational AI, NLP, Marketing Automation AI
Founded
2014
Headquarters
Seattle, WA
Stage
Acquired
Employees
51-200
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