BetterBot
Agentic AI platform for multifamily that automates resident communication across the full lifecycle: maintenance intake, renewals, and collections. Trusted by 8 of the top 10 NMHC managers.
How they use AI
Agentic AI suite using NLP handles the full resident lifecycle across voice, SMS, email, and chat: maintenance triage, renewal conversations, collections follow-ups, and service workflows.
AI type: LLM, Conversational AI
What it helps you do
Built for
Key numbers
- • 1.4M units served
- • deployed by 12 of top 20 NMHC firms
- • Agentic AI Suite (2025) for proactive AI across full renter lifecycle
- • Fair Housing-compliant workflows
Credibility
- Founders
- Zlatko Bogoevski (CEO, previously built custom software firm in Atlanta) and Robert Turnbull (helped build ApartmentGuide.com, Rentals.com, ex-LivePerson)
- Customers
- 12 of the top 20 NMHC-ranked property management firms. Thousands of apartment communities across the US.
- Investors
- Seed funding from consortium of multifamily executives
Founded
2018
Headquarters
Atlanta, GA
Stage
Seed
Employees
11-50
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Renew
Predicts renewal outcomes from resident behavioral signals and auto-personalizes retention outreach. Operators report 7% higher renewal rates and decisions completed 30 days faster.
ML analyzes resident engagement signals (email opens, offer views, pricing sensitivity) to predict renewal likelihood via Momentum Scoring, then auto-personalizes outreach timing and content.