BetterBot
Agentic AI platform for multifamily that automates resident communication across the full lifecycle: maintenance intake, renewals, and collections. Trusted by 8 of the top 10 NMHC managers.
Last reviewed 6/2/26
How BetterBot uses AI[1][2][3]
Agentic AI automates the multifamily resident lifecycle across voice, SMS, email, and chat, using natural language processing to qualify leads, schedule tours, run renewal sequences, and triage maintenance without a human handoff.
- • Conversational AI tuned per channel: voice, SMS, email, chat
- • Lead qualification and tour booking, 24/7, no handoff
- • Multi-touch follow-up sequences across days 1, 3, 7, and 14
- • Resident renewal conversations across a 120-day sequence
- • Maintenance triage: acknowledges, classifies severity, routes to teams
- • Connects to property management systems and CRMs
AI type: LLM, Conversational AI
What it helps you do
Built for
Key numbers
- • 1.4M units served
- • deployed by 12 of top 20 NMHC firms
- • Agentic AI Suite (2025) for proactive AI across full renter lifecycle
- • Fair Housing-compliant workflows
Credibility
- Founders & team
- Zlatko Bogoevski (CEO, previously built custom software firm in Atlanta) and Robert Turnbull (helped build ApartmentGuide.com, Rentals.com, ex-LivePerson)
- Customers
- •12 of the top 20 NMHC-ranked property management firms
- •Thousands of apartment communities across the US
- Investors
- Seed funding from consortium of multifamily executives
Founded
2018
Headquarters
Atlanta, GA
Stage
Seed
Employees
11-50
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