Renew
Predicts renewal outcomes from resident behavioral signals and auto-personalizes retention outreach. Operators report 7% higher renewal rates and decisions completed 30 days faster.
Last reviewed 6/2/26
How Renew uses AI[1][2][3]
Momentum Scoring, Renew's machine learning model, reads resident engagement signals such as offer views, pricing sensitivity, and communication patterns to predict renewal likelihood, then prioritizes and personalizes outreach timing and content.
- • Momentum Scoring flags churn risk early from engagement and pricing-response signals
- • Predictive analytics forecast renewal versus move-out decisions per resident
- • Automated outreach personalizes message, next step, and delivery timing
- • Ask Renew answers natural-language questions about resident and portfolio data
- • Renew reports automating up to 70% of renewals without staff involvement
AI type: Predictive Analytics, LLM
What it helps you do
Built for
Key numbers
- • Renewal decisions completed 30 days faster
- • 3% higher in-unit retention
- • 7% higher renewal rates vs non-AI operators
- • automates up to 70% of renewals, saving ~$55K/year per 250-unit property
Credibility
- Founders & team
- Rob Hayden (CEO, ex-Jetty) and Kevin Murphy (ex-RentPath, ~10 years). Founded 2021.
- Customers
- •KETTLER (full portfolio rollout), Hamilton Point Investments (full portfolio rollout)
- •Integrates with Yardi and Entrata
- Investors
- Haymaker Ventures (led Series A), Goldcrest. $8M seed, $12M Series A.
- Case Studies
- Hamilton Point Investments: 140% ROI. KETTLER: reduced workload, increased resident engagement, sped up renewal decisions.
Founded
2021
Headquarters
New York, NY
Stage
Series A
Employees
11-50
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