Zuma (Kelsey)
Conversational AI platform for multifamily whose Kelsey agent handles resident and prospect communication across all channels. Delivers 2-4 minute response times and 44.8% higher lead-to-lease conversion.
How they use AI
Kelsey AI agent uses NLP/ML to handle resident communication across phone, web chat, email, and SMS. Handles payment reminders, promise-to-pay tracking, and maintains context across channels.
AI type: LLM, Conversational AI
What it helps you do
Built for
Key numbers
- • Kelsey answers 100% of inbound leads 24/7 across phone, chat, SMS, and email
- • 20-30% improvement in lead-to-tour conversion
- • 50% more after-hours leads captured
Credibility
- Founders
- Shiv Gettu and Kendrick Bradley. YC alumni.
- Investors
- Andreessen Horowitz (led $6.7M seed), Y Combinator, Liquid 2 Ventures (Joe Montana), Day One Ventures, Soma Capital. ~$7.38M total.
- Case Studies
- One case study: maintained 27% lead-to-tour conversion while reducing on-site team workload by 70%
Founded
2021
Headquarters
San Francisco, CA
Stage
Series A
Employees
11-50
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